GET A LOAN

Terms and Conditions

Get A Loan Finance Pty Ltd (ABN 99 689 784 174 | ACN 689 784 174) trading as Get A Loan Finance and getaloan.com.au provides credit assistance as an Authorised Credit Representative (ACR 571713) of AFAS Group Pty Ltd, holder of Australian Credit Licence 414426.

By accessing or using this website, submitting an enquiry, or providing information to us, you agree to these Terms & Conditions.

1. About This Website

This website is operated by Get A Loan Finance Pty Ltd.

The information on this website is general in nature and is provided for informational purposes only. It does not take into account your personal objectives, financial situation or needs.

Nothing on this website is intended to constitute legal, financial or tax advice.

2. Our Role

Get A Loan is not a lender.

We operate as a credit broker and may provide credit assistance in relation to loan products offered by lenders and finance providers. Depending on your circumstances, our role may include helping you understand your options, collecting and assessing information, assisting with your application, and liaising with lenders as part of the application process.

All loan approvals remain subject to lender assessment, lending criteria and responsible lending obligations.

3. Eligibility to Submit an Enquiry

To submit an enquiry or application through this website, you must generally:

  • be at least 18 years old
  • be in Australia
  • provide accurate and complete information
  • have the legal capacity to enter into a credit contract

Additional lender-specific eligibility criteria may also apply.

Submitting an enquiry does not guarantee approval for any loan or finance product.

4. Information You Provide

You warrant that any information you provide to us is true, accurate, current and complete to the best of your knowledge.

You agree not to provide false, misleading or incomplete information.

We may rely on the information you provide when assisting with an enquiry or application. If the information is inaccurate or incomplete, this may affect our ability to assist you or a lender’s ability to assess your application.

5. Privacy and Credit-Related Information

By submitting an enquiry or application, you acknowledge that we may collect, hold, use and disclose your personal information and credit-related information in accordance with our Privacy Policy and applicable privacy and credit reporting laws.

This may include disclosure to, or collection from:

  • lenders and credit providers
  • credit reporting bodies
  • insurers
  • employers and accountants
  • guarantors or proposed guarantors
  • service providers and advisers
  • regulators or other parties where authorised or required by law

For more information, please see our Privacy Policy.

6. Electronic Communications

By submitting a form through this website or otherwise communicating with us electronically, you consent to receiving communications electronically, including by email, SMS and through our website or application process.

These communications may include:

  • application updates
  • requests for information or supporting documents
  • disclosure documents
  • credit guide information
  • service-related communications
  • marketing communications where you have consented or where permitted by law

You may opt out of marketing communications at any time by contacting us at hello@getaloan.com.au.

7. Credit Assistance and Disclosure Documents

If it becomes apparent that we are likely to provide you with credit assistance, we will make available the relevant disclosure documents, including our Credit Guide, as required.

By proceeding with an enquiry, application, or by providing requested supporting information, you acknowledge that you may receive and accept certain documents electronically as part of the application process.

8. No Guarantee of Approval

Submitting an enquiry or application through this website does not guarantee that:

  • you will be matched with a lender
  • you will receive a loan offer
  • your application will be approved
  • any finance product will be available on terms acceptable to you

All applications are subject to lender approval, responsible lending obligations, verification requirements and product availability.

9. Fees and Charges

There is no fee simply to browse this website or make a general enquiry through it.

If you proceed with a loan application, fees and charges may apply depending on the lender, the product, and the services provided. These may include lender fees and, where applicable, fees payable for credit assistance. Relevant fees and charges will be disclosed to you as required before you proceed.

10. Third-Party Websites and Services

This website may contain links to third-party websites or services.

We do not control and are not responsible for the content, availability, accuracy or privacy practices of third-party websites. Accessing third-party websites is at your own risk.

11. Website Use

When using this website, you agree that you will not:

  • use the website for any unlawful purpose
  • upload or transmit content that is false, misleading, defamatory, offensive or infringing
  • attempt to interfere with the operation or security of the website
  • copy, reproduce or exploit website content without our prior written consent, except as permitted by law

We may suspend, restrict or terminate access to the website at any time without notice.

12. Intellectual Property

Unless otherwise stated, the content on this website, including text, branding, logos, graphics, layout and design elements, is owned by or licensed to us and is protected by applicable intellectual property laws.

You must not reproduce, republish, distribute or exploit any website content without our prior written consent.

13. Limitation of Liability

To the maximum extent permitted by law, we do not accept liability for any loss, damage, cost or expense arising from:

  • your use of, or reliance on, this website
  • any interruption, delay or unavailability of the website
  • errors or omissions in website content
  • the acts or omissions of third-party lenders, providers or external websites

Nothing in these Terms & Conditions excludes any rights or remedies you may have under Australian law that cannot lawfully be excluded.

14. Complaints

If you have a complaint about our services, conduct, or how we have handled your personal information or credit-related information, please contact us first so we can try to resolve the matter promptly and fairly.

Email: hello@getaloan.com.au
Contact Page: https://getaloan.com.au/contact/

If we cannot resolve your complaint to your satisfaction, or you have not received a response within 45 days, you may escalate the matter to the Australian Financial Complaints Authority (AFCA).

Australian Financial Complaints Authority (AFCA)
Phone: 1800 931 678
Website: www.afca.org.au
AFCA Member Number: 117282

15. Governing Law

These Terms & Conditions are governed by the laws of Queensland, Australia. Any disputes arising in connection with these Terms & Conditions or your use of this website will be subject to the applicable courts and legal processes of that jurisdiction.

16. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Get A Loan Finance Pty Ltd
Email: hello@getaloan.com.au
Contact Page: https://getaloan.com.au/contact/

Last updated: April 2026