Credit Guide
Get A Loan Finance Pty Ltd (ABN 99 689 784 174 | ACN 689 784 174) trading as Get A Loan Finance and getaloan.com.au provides credit assistance as an Authorised Credit Representative (ACR 571713) of AFAS Group Pty Ltd (ABN 12 134 138 686), holder of Australian Credit Licence 414426.
This Credit Guide contains important information about the credit assistance services we provide, our obligations under the National Consumer Credit Protection Act 2009 (Cth), the fees we may charge, the commissions we may receive, and what to do if you have a complaint.
Why You Are Receiving This Credit Guide
Under the National Consumer Credit Protection Act 2009, we must provide you with a Credit Guide as soon as practical after it becomes apparent that we are likely to provide you with credit assistance.
This guide is intended to help you understand:
- who we are
- the services we provide
- how we assess whether a loan may be suitable for you
- the fees we may charge
- the commissions we may receive
- how you can access our dispute resolution process
About Us
Get A Loan Finance Pty Ltd
ABN: 99 689 784 174
ACN: 689 784 174
Trading as: Get A Loan Finance / getaloan.com.au
Authorised Credit Representative: 571713
Licensee: AFAS Group Pty Ltd (ABN 12 134 138 686)
Australian Credit Licence: 414426
Location: Notting Hill VIC 3168
Email: hello@getaloan.com.au
Phone: 03 4332 5626
Our Credit Assistance Services
We provide credit assistance in relation to consumer and commercial finance.
Our services may include:
- making enquiries about your finance needs, objectives and circumstances
- obtaining further information from you and, where required, from third parties such as employers, accountants and credit reporting bodies
- investigating loan options that may suit your requirements
- providing information about one or more loan products
- assessing, verifying and documenting the information needed to support your application
- helping you complete and submit an application
- liaising with lenders during the assessment and approval process
- assisting with loan finalisation where required
Our Obligations to You
When providing credit assistance for consumer credit, we are required by law to make a preliminary assessment about whether the proposed credit contract is likely to be unsuitable for you.
To do this, we must:
- make reasonable enquiries about your requirements and objectives
- make reasonable enquiries about your current financial situation
- take reasonable steps to verify your financial information
A credit contract may be unsuitable if, at the time of assessment:
- you are unlikely to be able to meet the repayment obligations, or could only do so with substantial hardship
- the credit does not meet your requirements or objectives
Because of these obligations, we may need to request detailed information and supporting documents from you. It is important that the information you provide is complete and accurate.
Preliminary Assessment
If we provide you with credit assistance, we will prepare a preliminary assessment as required by law and keep it for 7 years. You may request a copy of that preliminary assessment within that period.
We are only required to provide a copy if we have actually provided you with credit assistance.
Our Quote for Providing Credit Assistance
We may charge a fee for providing credit assistance. This is called an Origination Fee.
Our current maximum quote is:
- up to $2,500 including GST, or
- up to 10% of the net amount financed (NAF)
The Origination Fee is only payable if your loan proceeds to settlement. It is a one-off fee payable at settlement.
The fee may be paid directly by you, or it may be deducted from or included in the loan disbursement. If it is included in the loan, the loan amount will increase by the fee amount.
We will confirm the exact Origination Fee that applies to your loan in writing before settlement. The amounts shown above are the maximums that may apply.
Commissions We May Receive
We may receive commission from lenders or other credit providers if a loan introduced by us settles.
The amount of commission varies depending on the lender, product, loan size and other commercial factors. Commission is generally paid by the lender, not directly by you, although lender pricing and fees may reflect their overall cost of distribution.
Where required, further details of commissions applicable to your loan will be provided to you in your application and settlement documentation.
Fees That May Be Payable to Third-Party Referrers
In some cases, we may pay a fee to a third-party referrer who introduced you to us. Where this applies, the amount and nature of that arrangement may vary and will be disclosed where required.
Some of the Consumer Lenders We Work With Most Often
The following six lenders are examples of those we introduce the most consumer business to. The fees shown are lender fees, not fees charged by Get A Loan Finance, and may change without notice. We work with many more lenders than those shown here; the full Schedule of Credit Providers is set out further below.
Plenti
Application Fee: $499
Monthly Fee: $9.90
PPSR: $6.80
Pepper
Application Fee: $449
Monthly Fee: $8.90
PPSR: $8.00
RACV
Application Fee: $550
Monthly Fee: $0.00
PPSR: $0.00
Firstmac
Application Fee: $400
Monthly Fee: $8.00
PPSR: $0.00
AFS
Application Fee: $495
Monthly Fee: $15.00
PPSR: $17.60
Liberty
Application Fee: $495
Monthly Fee: $7.70
PPSR: $8.00
Some lenders may also charge a risk fee, which can range from 1% to 10% of the loan amount.
Important Information About Lender Fees
Lender fees, charges, loan structures and approval criteria can vary depending on the lender and the type of loan. The examples above are indicative only and may change without notice.
Before proceeding with any loan, you should carefully review the lender’s own credit contract, terms and conditions, and fee disclosures.
Schedule of Credit Providers
The complete list of credit providers we may submit your application to is set out below. This Schedule may be updated from time to time as our panel changes.
The website of each credit provider contains details of the credit reporting bodies that credit provider deals with, the information held about you, and the rights you have.
Privacy and Credit Reporting
When we provide credit assistance, we collect, use and disclose your personal information and credit-related information in accordance with our Privacy Policy and applicable privacy and credit reporting laws.
This may include obtaining information from or disclosing information to:
- lenders and credit providers on our panel
- credit reporting bodies
- insurers
- employers and accountants
- guarantors or proposed guarantors
- service providers and advisers
Before we proceed with credit assistance, we will provide you with a separate Privacy Disclosure Statement and Consent (PDS&C) for you to review and sign. The PDS&C sets out exactly what information we collect, how we use it, and who we may share it with.
Accepting This Credit Guide
You may accept this Credit Guide and provide your consent for us to act on your behalf in any of the following ways:
- signing or e-signing our Credit Guide and Privacy Consent document
- submitting an enquiry or application through our website
- emailing your acceptance to us
- providing supporting documents we request as part of your application
By accepting, you:
- confirm you have received and read this Credit Guide
- accept the quote for credit assistance set out above
- appoint Get A Loan Finance to act on your behalf in providing credit assistance
- authorise us to perform the actions set out in our Privacy Disclosure Statement and Consent
If You Have a Complaint
Internal Dispute Resolution
We take complaints seriously and aim to resolve concerns quickly and fairly. If you have a complaint, please contact us first:
Get A Loan Finance Pty Ltd
Email: hello@getaloan.com.au
Location: Notting Hill VIC 3168
Phone: 0449 048 218
External Dispute Resolution
If we cannot resolve your complaint to your satisfaction, or you do not receive a response within 45 days, you may escalate the matter to the Australian Financial Complaints Authority (AFCA), which is a free and independent external dispute resolution service.
Australian Financial Complaints Authority (AFCA)
Phone: 1800 931 678
Website: www.afca.org.au
AFCA Member Number: 117282
Contact Us
If you have any questions about this Credit Guide or the services we provide, please contact us.
Get A Loan Finance Pty Ltd
Notting Hill VIC 3168
Email: hello@getaloan.com.au
Phone: 0449 048 218
Changes to This Credit Guide
We may update this Credit Guide from time to time to reflect changes in our business, services, regulatory requirements or lender arrangements. The current version will always be available on this page.
