Get A Loan Finance Pty Ltd (ABN 99 689 784 174 | ACN 689 784 174) (“we”, “us”, “our”, “Get A Loan”) is committed to protecting your privacy. This policy explains how we collect, use, hold, disclose, and secure your personal information, how you can access or correct it, and how you can complain.
Introduction
What information we may collect
We may collect personal information including:
- Identification: name, date of birth, address, contact details.
- Financial: income, employment, bank account, credit history, obligations.
- Transaction: loan applications, repayments, defaults.
- Credit Reporting: reports from credit reporting bodies.
- Sensitive Information: health info if required (with consent).
- Online/Technical: IP address, device info, cookies, usage data.
How we use your information
We use your information to:
- Assess loan and credit applications.
- Verify your identity.
- Communicate with you (updates, servicing, reminders).
- Manage repayments, defaults, and administration.
- Meet legal and regulatory obligations.
- Prevent fraud and assess risk.
- Send marketing (with consent).
- Improve website experience (analytics, user feedback).
Disclosure of personal information
Get A Loan Finance Pty Ltd may share your information with (related entities):
- Brokers, agents, service providers, insurers, and credit representatives
- Legal and financial representatives
- Credit reporting bodies
- Regulatory bodies
- Technical service providers, third parties for legal or compliance assistance, obligations or fraud prevention.
Lead Markets, other licensed lenders, or authorised credit representatives where we are unable to approve your application, we may securely share your application details, including any supporting documents and your bank transaction data, with such parties for the purpose of assessing your eligibility for credit. These parties will be required to hold an Australian Credit Licence or be authorised credit representatives and to be members of the Australian Financial Complaints Authority (AFCA). They must handle your information in accordance with the Privacy Act 1988 (Cth) and their own privacy policy.
We disclose personal information overseas in limited circumstances, and only:
- Where the overseas entity has privacy protections
- When required by law
- When we get assistance for customer support, debt collection, digital marketing and management, and any other business-related activity
- Where the overseas entity or service provider is subject to similar privacy laws
We disclose personal information for marketing if:
- The information came directly from you or any legally registered companies in Australia.
Credit Reporting & Credit Information
If you apply for credit, we may:
- Obtain your credit report (history, repayment behaviour, defaults).
- Disclose information to credit reporting bodies.
- Notify you if your application is affected by credit reporting.
- Provide access to your credit information upon request.
Storage, Security & Data Breach
Access & Correction
- You can request access to or correction of your information. We will respond within 30 days.
- If we refuse, we will explain why and inform you of your right to complain.
Consent & Withdrawal of Consent
In most cases, before or at the time of collecting your Personal Information, Get A Loan Finance Pty Ltd (ACN 689784174) will obtain your consent for the purposes for which we intend to use and disclose your information. We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs) in how we handle your data.
If you choose not to provide consent, we may not be able to offer you the products or services you request. This is because we are legally required to collect certain information to assess and provide financial products and services.
Once provided, you may withdraw your consent at any time by contacting our Privacy Officer, Jeff Blaszkowski at hello@getaloan.com.au. We will action your request within a reasonable timeframe. Please note that if you withdraw consent, we may no longer be able to provide some or all of our services to you.
Contact and Communications
By providing your contact details, you consent to us contacting you via:
- Email
- SMS
- Phone calls
- Messaging applications (such as WhatsApp)
These communications may relate to:
- Managing your application
- Providing and administering services
- Sending updates about products or services that may be of interest to you
You may opt out of marketing communications at any time by contacting us and requesting removal from our marketing list. We will ensure your preferences are updated promptly. Please note that even if you opt out of marketing, we may still send you important service-related communications (e.g., product updates, security alerts, or legal notices).
Data Protection and Security
We take your privacy seriously and protect your Personal Information through secure systems and encryption. Your data is only used for the purposes outlined in our policies.
Express Consent on Form Submission
Before submitting any form on our website, you will be asked to provide express confirmation that you have read, reviewed, and understood our:
- Privacy Statement
- Terms & Conditions
- Credit Reporting Statement
- Credit Guide
- Fees & Charges
This ensures you are fully informed before we collect or use your information.
Cookies & Online Tracking
- We use cookies and analytics tools to improve our website and services.
- You can disable cookies in your browser settings, but this may limit features.
Complaints
If you have a privacy concern:
- Contact us at hello@getaloan.com.au
- We will investigate within 30 days.
- If unresolved, you may complain to:
Changes to this Policy
- We may update this policy from time to time. The most recent version will always appear on our website.
Contact Details
Privacy Officer: Jeff Blaszkowski
Get A Loan Finance Pty Ltd
Email: hello@getaloan.com.au
